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The best hiring manager I ever worked with rejected a perfect CV. Here's why she was right.

On paper, the candidate was the strongest applicant in six months. She said no in the first ten minutes.

Right school, right companies, right trajectory, exactly the years of experience the JD asked for. I was certain this was the close of the quarter. The hiring manager ended the interview at the ten-minute mark and thanked him for his time.

Her reasoning: he'd answered every question with what he'd delivered, never once with what he'd learned from what didn't work. For a role that required rebuilding a broken function from the ground up, that was the one signal that mattered more than the résumé.

Three months later we placed someone with a thinner CV and a much better answer to the question of what didn't work. He's still there. I think about that ten-minute interview every time a perfect CV lands in my inbox.

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